Top 5 Questions to Ask Before Hiring a Roofer in Longview, TX

As a one-man-band here in good ol' Texas (I live in Eustace), I care about my community and that includes the residents of Longview. If you're thinking about getting work done on your roof in Longview, TX, it's important to make sure you hire the right person or company for the job -- even if that doesn't mean it's me (though it should be me ;) ).  Your roof is what keep s you and your family safe from hail and storm damage and the Texas weather, so your #1 priority should NOT be that it's done cheap -- it should be that it's done right.

Not sure what to ask before signing a contract, with me or anyone else? Don’t worry! Here's  a list of the top 5 questions you should ask any roofer before hiring them. They can help you weed out the scammers or people who don't know what they're doing so you can feel more comfortable and confident knowing your roof and home are in good hands.

1. Are You  Insured?

This is the first and most important question. A good roofer in Longview should have a business license to work in Texas (if required for the industry) and carry insurance. This includes both liability insurance and workers’ compensation.

Why it matters: If the roofer doesn’t have insurance and someone gets hurt on your property, you might be responsible. Insurance also helps cover any damage that might happen during the job.

What to look for: Ask to see proof of both license and insurance. A trustworthy roofer will be happy to show you.

2. Can You Provide Local References?

A roofer who does great work will have happy customers who are willing to talk about it.

Why it matters: Talking to past customers in Longview or nearby cities (like Tyler, Canton, or Mabank) helps you understand what the roofer is like to work with. Did they show up on time? Did they finish the job as promised?

What to look for: Ask for 2–3 names and phone numbers of past customers. Even better, ask if you can drive by and see the work in person.

You can also check out the roofer's Gallery on their website, as well as their Google reviews. Both of these will help give you a good idea, especially if you need to make a decision faster and don't have the time to reach out to references. However, even if you don't reach out to them, a roofer's willingness to name some happy customers will go a long way in giving you peace of mind.

3. What’s Included in the Estimate?

You don’t want any surprises when the bill comes. That’s why it’s important to know exactly what you’re paying for.

Why it matters: Some roofers give low estimates but leave out important things like cleanup or materials. Later, they might charge extra.

What to look for: Make sure the estimate includes: labor, materials, permits (if needed), cleanup, and any warranties. Ask if the price could change and why.

Make sure your roofer is also willing to go through and explain all insurance adjustments that will be included with the final estimate, so you can understand the coverage you're receiving from your insurance company.

4. Do You Offer a Warranty?

A good roofer stands behind their work. That means offering a warranty for both the materials and the labor.

Why it matters: If something goes wrong a few months after the job is done, a warranty can save you from having to pay again.

What to look for: There are usually two types of warranties: one from the roofer (on labor) and one from the shingle company (on materials). Ask how long each one lasts and what it covers.

5. Who Will Be Doing the Work?

You should know who is actually coming to your house to do the job.

Why it matters: Some companies hire other people (subcontractors) to do the work. That’s not a bad thing, but you should know who they are.

What to look for: Ask if the company uses their own crew or hires subcontractors. If they use subcontractors, ask the same questions about licensing, insurance, and experience.

Bonus Tip: Don’t Rush!

Take your time when choosing a roofer. Get at least two or three quotes from different companies in Longview. Compare their answers to these five questions. Don’t just pick the cheapest — pick the one who makes you feel the most comfortable and confident.

Your roof is a big investment. Asking these questions now can save you from big problems later. And if you ever feel like a roofer is avoiding your questions or seems pushy, that’s a red flag.

Ready to get started on your roof repair or replacement in Longview, TX? Ask us these five questions — we’ll be happy to answer them all!